[JabavuAdams]

How do you deal with phone calls disrupting product work? E.g. I've run in to few situations that kill production / craft-person style work faster than having someone on the phone, nearby.

[ericcholis]

Oddly, it all kinds of works out. The only people in the open floor plan are customer service reps and product managers.

[JabavuAdams]

Ah, ok. That makes a lot of sense.