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by stankal 4471 days ago
I have to agree that this is one of the biggest downside of Backblaze as I’m right now dealing with recovering data from an external drive that has failed. According to their support staff there’s no way for them to extend that period which makes me super nervous about getting the data and verifying it’s all good before they delete it (I did not notice the drive has failed until I got an email from Backblaze telling me that they will delete the backup in 15 days) Their 30-day retention policy on external drives defeats the purpose of having the backup.

The second problem with Backblaze is the recovery process: they decrypt the files on their servers and store unencrypted zip archive for 7 days or until you download it. I would much rather see them create a restore process where encrypted data is downloaded and then decrypted locally.

I’m evaluating Arq, and so far it looks very good. Upload to S3/Glacier is super fast.