Our current thought is to charge for business features. A Threadable list is a pretty open place by default. Lists are all members-only, but once you've been added you have a lot of control. Private (within the team) subgroups are a feature we'll likely charge for, along with Google Apps integration. We've also seen a lot of interest in a product that can be installed behind a firewall, but that's a little further off.
One thing we know for sure is that we won't charge based on the number of users in your organization. We really value people being able to use Threadable for large-scale organizing outside of the business context, and we don't want our pricing model to limit that.
There's a number of reasons, but our groups implementation is the most compelling one for me:
A threadable list can be divided easily into subgroups with their own subset of the list membership. Any member can create a group, and you can move threads between groups, even after they start.
In practice, this means you don't have to anticipate which groups to create in advance. You can just let discussion happen, and when critical mass around some topic is reached, move it off into a group without the overhead or interruption that comes from making a whole new mailing list.
This leads to more organic discussion, and also makes it possible for group members to help one another determine relevance. It's sorta like crowdsourcing your mail filters from the rest of your team. We've noticed that people are less likely to filter a Threadable list into another folder, so they participate more.
It's also more friendly to newbies, since there's less worry that a thread will end up in the wrong place. If it does, you can just move it.
As someone trying to work to get my lab to migrate our lists from Google Groups to Threadable (I've used both and really want to see my group switch) it is mostly that Google Group's UX is infuriating and using it often makes me want to throw something out the window. Also I miss not having threadable's groups features on my google groups lists, where we have to create a bunch of different separate google groups lists for various things in our lab. With threadable we we could just have one list and a bunch of different subgroups.
I have a lot of groups on my website (sports clubs in fact) and I want to roll a feature that they can use an email address (like google groups) to manage their teams via email. Is this something we can tap into on threadable?
Is that something you guys can do? How do we work with you guys to make that happen?
Hey mbesto, our API is really early right now, but we'd love to work with you to make this happen. You can find my email in my profile, I'd love to discuss how you'd like to make this work.
From the screenshots the emails look like they have dynamic elements in them ie buttons that do stuff. I imagine that they aren't links that just point to your site, but that you have figured out a way around no-JS in emails. How? Gmail/gapps plugin? Or...?
They're a combination of mailto: links and links that point back to threadable.com. There's a delicate balance there, since we want to make things as usable as possible, but we can't embed auth tokens (we need to preserve forwardability). Cross-client compatibility is a big deal since it leads to inclusivity. Right now, we're focused on making something that works for everyone.
In the future, we have plans to do client detection, so that we can offer more advanced features to users with more modern clients.