[natrius]

"Yet the myths we hold so dear — the noble engineer, sleeping under his desk to get the product out on time; the company that cares for its employees’ every need — exclude and marginalize an entire class of people whose contributions to these startups make their success possible."

I'm not sure I can empathize with this. People within the company should be grateful for the work being done by office managers, but why would anyone outside the company be particularly concerned about it? Some work is glamorous. Some isn't. That's life.