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by mgkimsal
4482 days ago
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They wouldn't run any advanced diagnostics on mine because I had 'too much ram' in it - model was rated for 8gb but I had 16gb. Not necessarily unreasonable, but... it worked fine for 2 years with that ram in it, and the problem was obviously video related. well, nothing's that obvious, but... they didn't offer to just unscrew the back, remove the extra ram, and run more tests - they seemed to want to not handle my issue at the store. "5 business days" without my business computer is a bit too much, and now I realize I need a fallback strategy. :/ |
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