[clouds]

If you keep your folder structure sane, I find email quite brilliant for it.

What I find waste of time is reentering emails into task app or CRM and then hopping back to email, to find the context.

[mjpa]

Same for me. If a request comes in via email, it stays there - takes more time to copy the request to somewhere else and then find the email again to reply to it.

My (work) inbox consists only of emails that either require me to do something or reply to them. As soon as I reply, it's moved to a different folder.

[_nato_]

Yes! Personally, I use a tickle folder system within my email and it keeps me very organized. I would love to automate a large chunk of this but haven't found a good way to do this.