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by natemcguire 4485 days ago
So, I as a user see the remember me option ONCE, and it's only the first time I check out with stripe, right? Then in theory I go to some other site and it increases conversion on site b because it pre-fills my saved CC info, etc. It seems plausible that change will increase conversion on the second site, but as appears to be the case anecdotally, the change can decrease conversions on the first site. Seems like this could be painful for a site with one-time sales. Could it instead be a dialogue that pops up with clear stripe branding that asks if you want to remember the card for future visits on the web and explains what it is?

We roll our own stripe forms, so this hasn't caused us any issues. Knew that checkout was not something we would use for this reason.

1 comments

The important thing to see, I think, is that the gains will come not on the first day this rolled out, but over time. One tiny merchant on a single day as the only data point is a sad sample to base decisions on. Particularly for said tiny merchant. Their pick up in sales will not happen immediately, but with time. Removing the "Remember Me" in freakout mode will likely be just shooting themselves in the foot, in a very short term way. But then again, even big companies only worry about the next quarter's financials, and the government so longer invests in infrastructure, so I guess this is the new normal.
I'm not talking about a change in a single day. The change in question happened in late December, so I do have SOME data.

If I lose sales for two years and then EVENTUALLY get a bump, that's two years of network effects and word-of-mouth that I've missed out on.