[laurasanders]

Far from it.

You never have to worry about if other people are being resource intensive for one major reason. And if you got Hacker News'd, rather than punishing you and everyone else – we'd instead give you more resources to deal with it :)

[mattmanser]

If someone got Hacker News'd they'd immediately owe you $799 by the look of those prices.

It's like you guys don't know anything about normal website traffic volumes, which isn't a good sign for a host.

[laurasanders]

We won't be charging people extra or forcing them to change their plan if you have a sudden influx of visits from Hacker News or another site. We will consider that a temporary traffic spike and we will be happy that you are in the spotlight rather than trying to charge you more! The plans are based on your usual monthly usage, so if you continued to get the same number of requests monthly, we would talk to you at that point about upgrading.

[deelowe]

In other words, something akin to 95th percentile billing? Odd that you didn't use terms like that in the response. Most experienced hosts or ISPs would.

[laurasanders]

We like to talk in plain English and just explain what we mean rather than using jargon terms that everyone might not understand.