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by brendanib 4486 days ago
Thanks Roger -- we really want to create a connection quality indicator like you describe, kind of like the number of bars on your cell connection.

One of our biggest frustrations with existing services is that it's hard to tell why the call quality is poor - is it my connection, your connection, or the service's fault?

Can I shoot you an email when we get a beta version of that indicator working? I'd love to get your feedback on it.

2 comments

Are you collecting network information/statistics from both sides of the call? That may assist in troubleshooting.
We are collecting anonymous data about the network, browser, etc. and tying it back to core metrics like call length, but there's always more we can do. I'm really hoping that more browsers start to support the network information API natively too: https://developer.mozilla.org/en-US/docs/WebAPI/Network_Info...
> Can I shoot you an email when we get a beta version of that indicator working?

Sure.