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by peterwwillis
4495 days ago
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What does a brilliant engineer have to do with success? You don't need a brilliant engineer to have a successful company. Some companies do lean heavily on their engineering department, while others simply have better direction and leadership to execute with. Google's success was largely focused around an engineering solution to a problem - giving people search results that are more relevant than before. But other companies like Uber aren't solving engineering problems, they're solving multi-dimensional problems without relying solely on brilliant engineers for success. Uber attempts to reduce friction in locating, requesting, and being updated on their transportation, reducing cost, and improving the quality of the service - all of which are not engineering-bound problems. Sure, being updated on the location on a map is a significant feature, but overlaying gps coordinates on a map does not require engineering genius. What does take considerable effort, though, are the varying logistics going into managing the drivers, the payment systems, the regulations, the customer service, etc that are the heart of the business. Their apps and mobile site (at least while i've been using it) have been unreliable or limited in terms of what would be the most useful capability for its users. It's not a stretch to say the technology involved in Uber has been weak compared to the great lengths they've gone in managing real-world resources to get their product to market. I'll take 5 regular engineers and 1 really good leader over 5 brilliant engineers any day. |
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Google, Facebook, and DropBox all took the strategy of "hire the very top, and try to build a really strong engineering organization even though it doesn't look like you need it." For Google, it was obvious that it was a hard problem (or maybe not - why didn't Infoseek and Lycos do this?). But for Facebook and DropBox, the problem initially seemed like it was just a simple utility, but because they hired really good engineers they made it challenging and impressive. And empirically, their trajectories seem to have worked out better than, say, MySpace and YouSendIt, two competitors that had first-mover advantage on them but didn't make engineering hiring a priority.
Obviously this doesn't apply to all markets, but I do wonder if sharing-economy companies like Uber and Lyft will eventually be displaced by a company that does hire for technical ability.