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by brandonb 4491 days ago
Yep, in spite of the progress made since October (when the site was entirely down for days at a time), there are absolutely still problems.

I also see you're a YC alum! If you're interested in helping out, or just to provide an error report on the problem you encountered, email me at brandon@hcgov.us.
2 comments
MartinCron 4491 days ago
Just want to chime in and say thanks for your comments in this thread, getting a behind-the-scenes on what might be the highest-profile software project fiasco ever is really cool.
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argumentum 4491 days ago
Do you have any involvement with the individual State websites? I've had so many technical problems registering in California.
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brandonb 4491 days ago
Unfortunately not. :( I'm a California resident -- although living temporarily in Maryland for the project -- and have gotten the same reports of technical problems.

To give some background, 36 states use the federal marketplace, and 14 built their own. Covered California is run by the state of California, with an independent contracting company, codebase, set of servers, etc.

We do have some ideas about how to improve that situation over the long term, but those will take time to bear fruit.

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