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by helpful 4501 days ago
I can't speak for your situation specifically but it was announced in advance that they would be switching to paid plans only. As a result, I personally did have time to backup my data as I imagined you would have had too.

For whatever reason if you didn't see the email and their mail appears to be hitting your spam box, it isn't for lack of them trying it appears. Perhaps the initial email was lost as well.

At this point, my best recommendation is to reach out to support to see if they'd be willing to work with you to get your data back. The free accounts were limited so the amount of files in there can't be much to extract and they may be open to it. Best of luck.

1 comments

A few hours later, I had -miraculously- access back to my account (this time with a "Go Pro" bar at the top). Managed to delete all my 1250+ drops ... If only they were not so agressive about going pro. Not I'm using CloudApp. Seems to me a fair, really good, alternative.