[blueskin_]

In person isn't always possible - I'd expect the assumption any friends you know that closely are local from people in most communities, but not here. I've spent time talking to people who I've never met in person who I know consider me a close friend as do I them.

[Mz]

I have also given and gotten support online and by phone. That can also make a difference. But in person, just your presence can prevent someone from acting without having to be confrontational or whatever.