[seabee]

Just to be clear we're not trivializing the condition, you're right that some sufferers of depression don't really need a qualified person (particularly if they have a good support network and sufficient strength of mind) but some people only turn around after CBT, for example.

I do agree with the general thesis that talking to someone willing to listen has a neutral to positive effect. I'd also suggest it's especially helpful for people who feel they can't or shouldn't talk to anyone else they know about it.

[DanBC]

Sadly it's well known that non-specific counseling has a neutral or negative effect. Obviously studies about this are difficult.

Someone willing to listen is important to help a person with mental health problems get support. That support doesn't have to be from a professional. It could be self guided from a good quality book or website. Or it could involve professionals, from telephone provided CBT through intensive long term psychological therapies provided by speciList providers.