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by mgkimsal 4504 days ago
"some of you refused to install the PayPal app"

They may have some legitimate concerns about what the software actually does, records about them, etc. I'm not saying it's necessarily right or wrong, but there may be more at play than just "I hate working here - this sucks".

There are some things I probably can't install, as my primary device is still on ios5. Would I penalized for not upgrading my whole device just to show some company spirit?

Also... if they're testing out "paying with mobile", they're never going to get 100% acceptance rate. Real world scenarios, not everyone will have your app or install it just for that transaction. Seems this is actually a good 'real world' test of what it's like on the front lines, and yelling at your potential customers for not using your app isn't the way to go.

1 comments

One of the "more at play" things I could imagine: I don't want my employer to know about how I choose to spend my money. It's not their business, and having my employer have such a detailed understanding of my personal life is not remotely desirable. It's like forcing employees to give social media access to you, but even more invasive.
Excellent point - should have been a top-level response. If I worked at a bank, I might choose to keep my money there, but I might choose to bank somewhere else for any myriad reasons, and should not be punished for it. If I worked for Fidelity, I might want to keep an IRA with Vanguard - again, should not be punished.

For a CEO to not grasp the ramifications of having access to employees' financial records - or perhaps not caring - shows a disturbing side to this man. I would strongly suspect he doesn't use paypal for everything he purchases.