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by namityadav 4506 days ago
I just switched from AT&T U-verse to Comcast 30Mbps because my newly purchased house can't get U-verse. However, almost everything (streaming, gaming, downloads, etc) has been poor since I switched. Usually at the 1Mbps mark. Major internet speed tests show my speed as 30Mbps, but unpopular ones show my speed as 1Mbps. As if Comcast is throttling everything else, and giving very high priority to major speed test servers. I've talked to their customer service multiple times, but no luck.

Oh, and this is after spending at least a total of 5 hours (I had to call them 7 times. Yes, I was counting!) with their customer service over the past few months trying to get them to mark my newly purchased modem from Amazon as my own modem, and stop charging me a modem lease fee.

If there was even a single competitor that could provide me even decent internet service, I'd switch to them today!