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by j_m_b
4515 days ago
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As a comcast customer, I've noticed that if I am having a problem with streaming video that if I go to speedtest.net, the video streams fine after the initial ping test from speedtest.net. It will be fine for a few moments (seconds to minutes), but will slow down or stutter again eventually. A fresh visit to speedtest.net again corrects the problem. I have a hunch that a visit to speedtest.net will disable traffic shaping for a set period of time in order to convince people that their connection is fine. It is interesting that in the article about Verizon's shaping of traffic to AWS that the tech support had the author go to speedtest.net and test his traffic in order to tell him "see no problems!". I've had similar responses from AT&T when I was a DSL subscriber. I understand that traffic shaping should only affect particular sites and that,in theory,there would be no need for a temporary disabling of traffic shaping for a speedtest. My theory is that due to the high volume of packets needed in order to have a good result on speedtest.net, the analyses of packets at the router for traffic shaping is enough of a slowdown to affect the results. Anyone else ever notice this?
Any alternative explanations as to why going to speedtest.net would suddenly make paused streaming video run again? I notice this mainly when watching live streaming youtube events or sometimes when I am watching netflix during peak hours. I would love to hear alternative hypothesis as to what is going so that they could be tested! |
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However, I have also noted that on two separate occasions when I began examining the Frontier FIOS site, I received a personal knock on my door from my local Comcast representative. Wondering if there was a connection to my search for another provider and the person at my door, I asked her if she was talking to everyone in the neighborhood or just me. It was just me--they sent a person out to personally ask me about my Comcast service.
All they have to do is fix the evening streaming.