Really? I haven't used Basecamp in years (I work alone most of the time) but last time I did it seemed well thought out and stable.
I have read "Getting Real" and have seen a number of their articles they've posted on customer service and taking care of their employees over the years. What have your experiences been?
Isn't it? You don't seem to previde any specifics.
Plus, whether it's your experience or not is irrelevant. The general consensus is that they do both. You won't find many people in the industry believing otherwise, not many unsatisfied customers in their forums.
>Your claim is just as baseless as the one you are responding to, which was pointing out how baseless the original claim "they make good software" was.
Judging from the fact that their service has good reviews in major media and millions of users, it doesn't sound anywhere near as baseless.
>They heavily censor their forums.
Any examples? Surely those mythical people know how to save a screenshot, right?
>Judging from the fact that their service has good reviews in major media and millions of users
They have no reviews in major media. They have both good and bad reviews in minor media. The "millions of users" claim is not supported at all.
>Any examples? Surely those mythical people know how to save a screenshot, right?
Yes, I happen to collect screenshots of things that are well known every time anyone talks to me about anything just in case some random redditard wants proof that the sky is blue.
>They have no reviews in major media. They have both good and bad reviews in minor media.
Well, I don't think PC Magazine, for one, is a "minor media" in the IT industry. Or that being called "best" in your category is a "bad review".
>The "millions of users" claim is not supported at all.
Supported by whom? You mean you don't believe the user numbers they give? Being able to support a 10+ year old company, with 40+ employess, expensive Chicago offices etc, I'd say the "millions of users" claim is just about right. Heck, just a product of Basecamp, Ruby of Rails has had millions of users. Oh, and this Jeff Bezos guy investing in them? I think he knows one thing or two, too.
>random redditard
OK, this is HN. You can now go back into the woodwork.
I believe that was his/her point. I'm clearly not the first person to have noticed that your contributions are few and far between, with much garbage taking up that in between. Your posts would be welcomed on reddit, here they serve only to drag HN down.
I have read "Getting Real" and have seen a number of their articles they've posted on customer service and taking care of their employees over the years. What have your experiences been?