[raverbashing]

Although his email is filled with "corporate BS" and buzzwords it's surprisingly humane.

He introduces himself, explains about his way of thinking, tells about his family, for example

It's something MS needs. A fresh departure from Ray Ozzie, who looked like said Good Morning to his wife with a Corporate Memo, or from Ballmer, who, although energetic, didn't have a good aim for things (well, to be fair it's difficult to throw chairs with precision)