[steele]

I agree on the last point, this complaint is so casual and frequently expressed. What is the issue? That they are paid less and the service would be better otherwise? The adobe CEO is Indian too. Fact is that when I work with international teams, the English of Indian team members have been a breath of fresh air compared to ESL European counterparts. This call center first world problem trope is tired. Would love to see folks deal with call center operators from areas of the UK with more abstract manifestations of English.