[dkuntz2]

I have an issue with the car analogy. First, warranty isn't forever. Second CS5 was released four years ago, which is a really long time in software, to make the analogy more accurate you'd need to take a really old car that doesn't have replacement parts being made for it anymore to the dealer and claim they need to fix it.

There's also the issue of Student/Teacher edition means you can't use it except for educational purposes, and it seems like the author was going to use them for professional work, which means he needs a different license, legally speaking.

Finally, it's not up to Adobe to provide you with installers just because you can't be bothered to go get a disk drive. They're not that expensive. The problem exists solely on the author's side, not Adobe's.

[girvo]

Bullshit.

Absolute bullshit. When you're paying HUNDREDS of dollars for software, damn right I expect better support 4 years down the track. Hell, it's barely even support. Let me download it, like you used to only two years back. Are you kidding me?

[dkuntz2]

Bullshit yourself. Cars cost hundreds of times more and typically get just four years of support. Hardware typically gets a year free, and it also costs a whole lot more than software.

You didn't pay for any sort of extended warranty. Legally the only warranty required is that at time of purchase it work as advertised. It did, and while Adobe has an additional warranty they've added, it doesn't say you get everything you wish for just because you want it.

Even saying you purchased the full creative suite at $2600, that's $650/year, $54.17/month. You didn't pay all that much for it, slightly less than $2 a day. Even assuming you purchased it near the end of it's life, that's 3 years, making it $72.23/month, which is only $2.37/day. That's less than the price of a meal.

Additionally, they have no responsibility to provide you with an installer. You got your installer, based on the post the author still had the installer, but happened to purchase a computer without a disk drive, which is essentially purchasing a computer without the minimum system requirements of the installer. The author could purchase a disk drive, or borrow a disk drive, or use his old computer's disk drive across the network (something OS X has the capability to do built in).

Adobe also never had to provide downloads of those installers in the first place. Just because they previously had them available to download doesn't mean they have a responsibility to continue keeping them available for download. Your losing your disks is your fault, not Adobe's.

So, bullshit yourself.