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by brianmcdonough
4523 days ago
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Dear Uber, I guess I shouldn't have expected much from a company that was founded on the principle of giving their customers the experience of being a baller. I only wanted a consistent and yes boring, non-baller experience. I'll be looking to find a boring company that just shows up, doesn't try and and cheat me during peak period and has respect for other organizations. I once loved you, but now I'm leaving you. Sincerely,
Brian McDonough |
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>I only wanted a consistent and yes boring, non-baller experience.
You can use the Uber app to get cabs or lower cost UberX. UberX is actually cheaper than most cabs while providing the convenience of ordering electronically, knowing roughly how long to wait, and paying electronically (with receipts.)
>doesn't try and and cheat me during peak period
There have been some interesting discussion about this on Travis Kalanick's Facebook page (https://www.facebook.com/traviskal?fref=ts, December 24, 2013) which basically say that the alternative to surge pricing would be not being able to get a ride at all. Some people on that thread suggested that the Uber client could be improved to let people get notified when the rate goes back down and other UX improvements and Travis said the team would consider those changes.