[iamkoby]

For most of the cases, answers can be found in the listing, and guests are looking for clarification or confirmation. As we do get access for the listing, we can learn a lot from your previous responses and repeat that in future scenarios. Also, as we are experienced hosts we understand Airbnb platform better so we can give answers to problems people face with.

Lastly, you are right, some of the questions cannot be answered by us, those are a fraction of the inquires and we give you, the host, the option to not let those interrupt you in your vacation. If you do want us to send you important questions we will. Think about us as a personal receptionist desk.

Koby, co-founder of SuperHost