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by rahimnathwani 4524 days ago
Theoretically, if the company can get a bunch of phone #s, they could even completely anonymize it by assigning two temporary numbers (one to driver, one to passenger) and call-forwarding them for the duration of the trip.

You wouldn't even need a bunch of phone numbers. Assuming caller ID works correctly, you can use that to decide where to route the call. Customer A is calling? Route to Driver X? Driver Y is calling? Route to Customer B.

1 comments

Well, that just cuts it down from 2 numbers to 1, and it assumes that the caller ID hasn't been futzed with. Certainly plausible, just perhaps slightly less reliable.
No, it cuts it down from many many numbers (2 numbers per driver/passenger pair) to 1.

I haven't seen an instance of caller ID being 'futzed' with in domestic calls from domestic mobile phone numbers, but I agree it could happen for people roaming internationally.