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by nimrod4 4524 days ago
This is obviously highly dependent on industry, market, product, etc. I do cold e-mail (personal preference vs calling) but within some basic guidelines:

1) Target Potential Customers

Rather than blanket e-mail every person in my industry, I look for people and organizations that are significantly more likely to be receptive to my product. I've segmented my market based on highly-relevant characteristics to increase chances that my e-mail will be well received. The contact may even already be looking for a product like mine. I also keep an eye out for news articles and mentions for people in my space that show they are a relevant lead.

2) Do My Research

Nothing gets deleted faster than a stock e-mail. I research my prospective targets and try to understand what their situation is. What is their reputation in the market, what are they struggling with, and can my product help alleviate any of that? This shows that my e-mail is more than just SPAM and that I'm trying to develop a relationship.

3) Play It Slow and Develop a Relationship

As mentioned in other posts, cold calls can be as much for info as a sales lead. In some markets, its also about developing a relationship that may take a long time to convert. Even if someone's not interested in my product, if I can help them in another way (maybe an intro) I'll do it to keep the conversation going. Maybe down the road they'll return the favor by providing me a rec.

4) Let It Go

Followup is key, but beating someone up is a waste of time. If someone's not interested and doesn't want to be bothered I'll let it go. The last thing I want is to develop a bad reputation or be reported as SPAM.