[dquigley]

Just checked it out. Looks interesting. The pricing structure is still not quite the perfect fit for me, so let me explain.

I've got around 20 clients I have to meet with in person every 6-12 weeks. I'd like to have a client app I can install on each of their computers (PC and Mac) so at any time I can jump on and help them without any prompt (other than possibly a "allow David access, yes or no" option.

It is likely that the real problem is that I'm just not charging enough. With what I current charge my clients, I can't justify $5 / month for a client who generates on average $15-30 in revenue each month (that's average, because I don't meet with them every month).

I like the Copilot Classic pay by the minute pricing, and if my users were more tech savy, that could work well. But they aren't and by the time I get them to connect to a website and get the screenshare running, they'd rather I just setup an appointment to meet with them in person. The Copilot Classic pricing structure though could work well for allowing me to answer any questions that take less than 15-20 minutes remotely and reserve onsite appointments for the bigger issues.

I'll still have to give it a try with a few of my more tech savy clients and see if we can't make it work. Thanks for the suggestion.

[nobodysfool]

Try "Windows Remote Assistance" it's super easy, as long as they are on Windows 7 or Vista.

http://windows.microsoft.com/en-us/windows/get-help-windows-...