- Blueberry pancakes and battleships → http://sethgodin.typepad.com/seths_blog/2013/05/blueberry-pa...
- This Is All Your App Is: a Collection of Tiny Details → http://www.codinghorror.com/blog/2012/05/this-is-all-your-ap...
- The Personality Layer → http://uxdesign.smashingmagazine.com/2012/07/18/the-personal...
- Asking Questions beats Giving Advice → http://insideintercom.io/asking-questions-versus-giving-advi...