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by dasil003
4532 days ago
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It's not smugness, it's sensationalism, and it's a valid PR tactic. I think the old saying "there's no such thing as bad publicity" applies in spades here. Look at the controversy in this thread: some people think it's bad, some think it's good, but the number of people with Freshdesk on the brain has jumped by an order of magnitude—if half of them are turned off it's still a net win. |
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