[slowdown]

Also, watchout when you bad mouth them on HN, they use shady tactics to downvote comments written against them (I was a victim once; their employees downvoted me in groups). I don't trust this company nor their employees at all - In fact, it doesn't take a genius to figure out that this blog post was posted by one of their employees and the blog post is just a glorified landing page.

    "We're not scared of Microsoft, so signup right now"

[pedalpete]

What makes you so sure you were downvoted by freshdesk employees and not just HNers who thought your comment was ineffective at portraying a useful point?

note: I am not nor have ever been a freshdesk employee

[goldenkey]

Fixed that for you:

       "We're not 90s Microsoft, so signup right now"