[asuth]

Thanks a lot! The polish came from a hack night we did to redesign it.

I don't think there's much to open source -- it's about 2,000 lines of code. It's mostly just writing custom sql and elasticsearch queries to show data related to the users we're about to respond to.

Re: the log integration, all our application logs get written to logstash/elasticsearch/kibana, and one of the fields on the logs is the person_id (they're unique id whether logged in or out). When we show the logs in the feedback center, we just query elastic search and group by the different log types.