[saurabhnanda]

Is it just me or does anyone else feel lile they're thanking their customers for being guinea pigs for experimenting their WIP.systems. That the end game was always a Google acquisition and these customers were just a way to prove that something of value had been built. Now that it is done, so long, and thanks for all the fish.

[saurabhnanda]

Okay, why the negative votes? Just read their announcement. It reads like a farewell note to their current customers (at least to me).

[cpayne]

I read your comment as being a cynical.

Playing devil's advocate, assuming what you are saying is correct (customers were guinea pigs and this was all about the exit) - its really tough not sounding like a douche.

When writing that sort of copy, you have to always take the high road.

[pyvpx]

the customers got something out of it too, no?

[gress]

But perhaps not a business partner in it for the long term that they might have hoped for.

[pyvpx]

when I buy a service I don't expect a business partner. I'm not sure why other people do -- anyone got some good reading on this (admittedly nebulous) topic?

[gress]

So does that mean you always have a contingency plan for every service going away without warning? Also, are you calling about $30 a month accounts for things affecting you, or are you talking about $1000 a month services that provide benefits that are felt by your customers?