[prodigal_erik]

That was in 2011, before https://news.ycombinator.com/item?id=4391669 where he decided it was okay for a service to fail to meet its commitments.

And I don't think EBS ever had an outage as severe as https://news.ycombinator.com/item?id=2269329

Disclaimer: everything I know about Hoffman and Joyent I read here. I've never done business with them; I'm pretty sure I should be glad about that.