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by JMostert 6182 days ago
There's one argument in there that's semi-sensible: in case of a power outage, it would seem important for the police to be able to continue processing data. Yes, aggregates help, but keeping everyone's desktop computer running isn't as effective as limiting it to critical systems (and extended power outages shouldn't be crippling either). The good old pen and paper will only take you so far, especially with the atrocious handwriting of people these days (accustomed as we are to mashing buttons of all shapes and sizes for communicating).

To use them in the day-to-day business seems foolish, because most of it could be far better handled electronically. But considering the massive amount of paper and toner bureaucracies waste printing out information because the business processes don't evolve along, switching to such a system isn't necessarily an improvement in the short term. And of course there's a very significant initial cost that will be harder to justify to management than just maintaining the old system. Many and unsubtle are the stories of IT systems that are built to replace an existing "analog" process which end up delayed, inefficient, feature-crippled and way over budget. This is the sort of inglorious government-budgeted project that's especially prone to attract overpaid, unmotivated bunglers (no offense to the underpaid, highly-motivated geniuses out there working on such systems :-)

Whether the $0.5-$1M budget is warranted is another matter. The argument that they have a $4B total budget will sooner make people question whether the $4B is entirely needed than reassure them that the typewriters only take up a minuscule fragment of said budget. This also doesn't factor in the very real but hidden cost in terms of time and frustration for the users -- imagine the police department using no computers or typewriters at all, but requiring that all information exchange go through hand-written forms. The ballpen budget might be very small, but personnel costs would balloon.

Now, let me tell you about this voice recognition software I've been working on...

1 comments

in case of a power outage, it would seem important for the police to be able to continue processing data.

I'd say "data processing is a very relative term when typewriters and police officers on hunt & peck shift are involved.

If hospitals can survive a power outage then I'm sure someone could find a way to make the police survive through one, too.

If hospitals can survive a power outage then I'm sure someone could find a way to make the police survive through one, too.

I assume, however, that they have some sort of power back-up, right? If that's the solution, that would be very cost-prohibitive for multiple precinct houses.