[thirdsight]

I'm glad they mention the HP Z420. The killer for me on the Z420:

three-year Mon-Fri 8-5 next business day, parts, labor and 24x7 phone support,

They come to me.

Edit: to all the naysayers: I'm in the UK. HP here is pretty good. We have over 200 machines on next day and we've had only two (!) problems and they were relating to part supply resulting in a quick purchase on Misco that arrived next day.

[x0x0]

Hi. I'm a hp warranty victim; an so's old laptop had 3 year next business day support. On three occasions those lying sacks of shit made us mail it to them for a week at a time. Don't believe it; your "next day" warranty is just a donation of beer money for hp execs.

[Moto7451]

When I worked at a pharmacy doing IT work, they purchased some desktops from HP with a multi year on site support deal. One day we had a computer's Hard Drive die so we called them up to fix it, which they did... and nothing more. I asked them about putting Windows back on it (as the restore partition was nowhere to be found) and the guy said "not our department."

I ended up torrenting an HP restore ISO and thankfully the BIOS's licensing key matched the ISO.

[marincounty]

Yea--I spent an embarrassing amout of time trying to fix a HP laptop. The Nvidia chip didn't touch the cooling bar--I think--long time ago. Customers eventually won a lawsuit, but I wasen't notified? HP really need to clean up their image. If any Sonoma State Grads read this--forward to the next CEO.

[ChuckMcM]

Hah! I had P410 cache controllers on 'next day' warranty service that took 3 weeks to replace. I swore I would never have an HP server in my data center again if I could avoid it.

[codex]

In most locations you can get 4-hour support by buying AppleCare Premium.

[thirdsight]

Not in Europe which means that isn't most locations!