Ever since the mental health institutions were mostly shut down in the 1970s and 80s, and the focus for treatment of criminals with mental health problems became "care in the community", the UK prison system has become a dumping ground for mentally unwell people. See http://www.sciencemuseum.org.uk/broughttolife/themes/menalhe....
Plus the Probation Service's mandate to be a rehabilitation system has been almost entirely dismantled; compartmentalisation of tasks meant that offenders don't have the same level of single point of contact as they used to and a lot of the older (largely male in that generation) probation officers took early retirement, to be replaced by young women who've been taught that the job is paperwork-with-a-bit-of-face-time. The final death knell of the old school was the merging of the Probation and Prison services into a Prison Service run organisation called the National Offender Management Service, which I suspect has made the changes irreversable (even if they weren't at all).
Note that my father was among the people who took early retirement in disgust at the way things are going, so my views are almost certainly coloured by that.
Note that my father was among the people who took early retirement in disgust at the way things are going, so my views are almost certainly coloured by that.