[jamescun]

There are several problems I see with this.

Firstly, from their literature I am guessing they want to be grabbing on to people who want to continue using XP style services after Microsoft cuts support for XP next year, however I feel they will most definitely miss the boat with this one, 4 months is not a big migration window let-alone for development of the product.

Secondly, their core offering is support. A lot can be said about Microsoft's customer service, however I will never fault the support contracts they offer to businesses. I honestly cannot see how they intend to match that.

[marcosdumay]

I've never seen MS a support contract add anything valuable for anybody. It may be diffrent at the US, but at Brazil they are worse than worthless.

[turrini]

I second that.