[exo_duz]

This paragraph really resonates with me:

"Resistance: Developing a thick skin. A better way of describing it is learning how to filter feedback in a way that helps you grow, but discards trolling and lashing out. Usually this involves only paying attention to criticism when it comes from somebody you know and trust. If a celebrity comes off like a jerk, this is often what’s happening."

I've always been taught that the first option of developing a thick skin and filtering out trolls would be the best way to deal with trolls and such but never heard of the 2nd and 3rd way described in the article.

The 2nd option of split personalities sounds interesting to me as this allows a channel to release vent. Will have to try it out.