[w_t_payne]

Written documentation does have the advantage of being persistent, and supports an unlimited producer-to-consumer fan-out. However, documents have a pretty lousy bandwidth and knowledge retention rate compared to face-to-face communication. If you are working in a small team with low staff turnover, face-to-face beats written docs hands-down as a knowledge transfer mechanism. On the other hand, if your staff turnover is high, or if your team is huge, then you absolutely need to write everything down. I am working in a small team, with low turnover, so face-to-face works best for us in this particular instance. (We still document what we do pretty well, though, with both regular source commentary and tools like Doxygen, but as a matter of professional pride rather than necessity).