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I've been more than pleased with the service Coinbase provides. I have been a customer for almost three months and have bought and sold several thousand USD worth of BTC in that time.

How do you know these posts show the truth? What if these poor experiences we see posted on Hacker News are occurring at a rate of 1 in every 1000 Coinbase transactions or even 1 in 10,000 transactions? I agree that with money the error rate should be low, but BTC is the wild west.

You're taking on risk wherever you buy and sell BTC these day. As a US citizen, I'd rather take a little bit of risk with Coinbase, a US-based company supported by reputable US-based VCs, than take on the risk of sending my money to Slovenia or Japan -- not to mention the extra fees to do international wire transfers to/from those countries.