Yeah. While it sucks that HN has been commandeered for coinbase support issues, at the same multiple people seem to have lost 10k+, and if this is what it takes for them to get their funds back I fully support their posts.
But damn, wouldn't it be nice if coinbase did some kind of simple error checking to see if transactions are being handled properly? This is a downstream simple check - does the monetary transaction correspond with a similarly sized bitcoin transaction, and do the bitcoin transactions add up to the reported balance?
I opened a coinbase account a week ago but haven't used it yet. I'm glad I didn't!