[rch]

They haven't fixed the core issue at all. What they have done is admitted the situation is entirely their fault (and Brian deserves credit for showing up here so quickly). Hopefully an appropriate remedy will be forthcoming.

[jeremyrwelch]

Fair point. And agreed, hopefully they will address it further.

Again, not saying that this is not a major screw up.

I just think Brian and crew deserve more support than they are getting.

[rch]

Agreed regarding Brian and the company. I doubt a mainstream institution would be so willing to engage directly like this.