Hacker News new | ask | show | jobs
by elharo 4573 days ago
I feel for you. As it happens I am sitting in a Holiday Inn in Queens where Air India put us after yesterday's Dec. 17 flight 102 from JFK to Delhi (i.e. the return trip of your route, maybe even the same plane?) returned to JFK after unspecified mechanical difficulties about an hour into the flight.

No one at Air India is picking up the phone except for an international call center that thinks the plane is still in the air. No one has given us any information about when or if we'll get to Delhi or on what flight.

At least we got to deplane. Air India then sent my wife and me to the wrong hotel, which was not ready for us and could not transport us to the correct hotel. (Kudos to the Radisson though for calling Air India and figuring out where we were supposed to be.) We ended up waiting in the subfreezing cold for the Holiday Inn shuttle that never came (despite repeated assurances from the hotel that the van was arriving "momentarily") for almost an hour before giving up and taking a cab.

1 comments

Man. I feel you. I am sorry :( hope the nightmare ends soon. Never again Air India. Never again. And to top it all, they are being accepted into Star Alliance to rub shoulders with Lufthansa and Singapore Airlines and the rest :(