[wpietri]

I think it's healthy to worry that you've let people down after something like this. However much you give people the warning about risk, you all want the thing to succeed, and you're all disappointed when it doesn't work.

I agree it would be bad to worry about this indefinitely, but early on I think it's normal and reasonable. If I were one of their employees, I'd certainly want to see them express that, so that a) I know they're decent human beings, and b) I can absolve them of their guilt on my account. Their being concerned allows me to be generous, which helps both of us.