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by sergiotapia 4574 days ago
This is bad news - Paypal is an incredibly shady business and I dislike them intensely.

They have all the power of a bank, but none of the accountability. They can freeze your assets and if you want to complain dial 1-800-talk2robot, like pissing in the wind.

I'm sure you've all read the horror stories about Paypal. There certainly isn't a shortage of em.

2 comments

Banks can and do freeze merchant accounts for the same reasons and same amount of time as PayPal, and you can complain to the same robotic call tree if you don't like it. PayPal's not unique in that at all, most consumers just have no exposure to this as they never operate a business and have to get a merchant account to accept credit cards.

There does seem to be a shortage of horror stories with PayPal compared to how fiercely they're hated by some like yourself. I read a handful a year at most. For 230 million accounts, that's less complaints than you'd expect as a baseline regardless of the company's service record; every business gets their share. Certainly less than I hear about cable and phone companies, big retail chains, etc.

They have all the power of a bank, but none of the accountability.

They're actually a bank in Europe.

Yeah let me just hop on my G6 and fly down there, maybe I'll actually get some customer service.