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by Jemaclus 4572 days ago
And I should trust you -- someone with direct access to the database -- to not change the user_id on that row in the DB that says that ticket is mine? To trust that your digitized "evidence" is actually real? How do I know you haven't bought 10,000 tickets with our money and scanned one ticket and assigned that to everyone, keeping the other 99,999 for yourself?

I swear I'm not paranoid, but we're talking about potentially millions of dollars. You only have to have one of your customers win once and then disappear with the money. If the ticket is safely on my person or in my wallet or in my safe deposit box or in a safe in my home or somewhere where I have direct access to it, then I can say with certainty that it's my ticket and not anyone else's -- and I don't have to trust anyone else with it.

I certainly trust myself more than a couple of guys with an iOS app, yes?

Edit: I'm not saying you're wrong. I'm just asking what I consider to be legitimate questions -- questions that you are not answering on your live site and questions whose answers are (and should be) more complicated than "trust us."

1 comments

I'll do my best to answer your question. We already have a couple hundred users who are quite comfortable trusting us with their lottery tickets, some have won, but clearly not the millions you're referring to. I would not expect everyone to trust us, especially so early in the game. What we plan on doing is making our legal documents clear and simple, building a recognizable brand that is closely tied with the lottery (state/goverment), and maybe building some more security layers and ways for users to feel comfortable with the process. At the end of the day, earning the trust of the Jemaclus's of the world will be tougher. If all the things I outlined above happen, then it'll likely be much easier. So, yes you should trust us, maybe not now, but someday. Thanks for the feedback.