You have an account per game? Because otherwise steam will revoke your access to the rest of your games if you try this approach. In general, teh better approach is to read reviews and watch gameplay videos.
In which case they'd find themselves sued if they pulled that on me, and that's the approach everyone should take to that kind of customer hostility.
Small claims courts / magistrate court filings are cheap pretty much everywhere, and does not require a lawyer. But it would tie up some exec and someone at their law firm for enough time that it'd be a loss for them whether they in or lose.
And in the EU at least they'd also face a near guaranteed loss in most countries if they tried to punish a customer for taking advantage of their rights to return a product that did not work as advertised.
Small claims courts / magistrate court filings are cheap pretty much everywhere, and does not require a lawyer. But it would tie up some exec and someone at their law firm for enough time that it'd be a loss for them whether they in or lose.
And in the EU at least they'd also face a near guaranteed loss in most countries if they tried to punish a customer for taking advantage of their rights to return a product that did not work as advertised.