Hey, this looks like something which could be really useful. I would suggest putting labels or hover text over the icons for the services you're supporting though. I can only actually recognise 5 or 6 of them
Re, the services that are missing, we're adding new services every week, most of these are on our list. For the logging products, what data would you like to see?
An API is also on it's way, though we want to take our time with it and make sure it's done correctly.
Nice response. I would probably be a shithead to people and be like "we just announced it, we can't have 100% of anything you ever imagined in there at launch". I'll have to remind myself to get a PR person when I launch a product...
So far it looks great, I think you did a great job of picking the right services to integrate with. Really clean UI, and the big "email me directions" button is a great way to help people figure out somewhat complex integration.
I'm working on a few projects right now that are part of different orgs on Github, hosted in separate accounts on Heroku, have different analytics accounts on New Relic, etc.
So far it doesn't look like you can add multiple GitHub orgs, do you guys have plans to let users add multiple projects or accounts? Or can you already and I'm missing something?
We wish we didn't need write access :) It's a limitation of Github's oAuth permissions. We've got a better integration planned, but it's not quite live.
A few of us on a team started using Triage. We included our work GitHub and someone added a private Stripe account... then we found out that all of the accounts are accessible by everyone sharing the same work e-mail suffix.
Can we unlink accounts now? We've revoked the API keys for the services that we didn't want to share, but they still show up.
This just shows a blank, light grey page. I assume it should do more than that.
EDIT: It loaded, after more than 10 seconds. The HTML loaded in less than a second, as did the images, but your 500 kilobytes of JavaScript (what? why?) took 10 seconds to download. And the page was blank until everything had loaded.
Chrome 31.0.1650.63 on a not-slow connection, no extensions. See my edit, the JS file took a long time to load.
After a few cache-resets and refreshes, it reduces to 5 seconds. It might have been a cold CloudFront cache but still. I'm no front-end expert, but I'm not sure you need all those functions just to show a splash page and validate a form.
Does my device store keep the service credentials, or do your servers handle all the third party communication?
Does every service you integrate with provide a suitably restricted oauth token, or are we trusting you with access to our most important iOS dev tools?
Our servers handle the 3rd party communication. We use read only tokens (or manual web hook integration) wherever possible, which today is everything but Github.
Github's oAuth permissions requires full write privileges to add a webhook. Hopefully that changes, but we're also adding manual integration shortly, for those that don't want to give oAuth access.
Another co-founder of Triage here. We wanted one app that housed all our work alerts and activity. Email/HipChat grew frustrating and weren't quite working for us, so we built Triage.
First time I've seen a 'text me a link' signup process, that's really nice for something people probably meet via their desktop first. Anyone else doing this? Any data on how this affects conversions?
I've seen it a few times - and I don't like it. I'd be interested to see how many people use it because I'm sure many would be wary of handing over their personal phone number.
One of the reasons I think the Google Play store does it right. I can install apps to my phone from the Play Store via the web browser. I usually follow a link down from an article, or home page, etc, and then press "install". If I have more than one android device, I can even choose which device it is installed to. My phone then notifies me when the app has completed installation.
For what it's worth, I'd be interested in revenue (next 30 days), current number of subscribers, new subscribers (last 30 days) and cancellations (last 30 days).