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by mikemikemike
4580 days ago
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IgnitionDeck needs to accept that there are consequences for refusing to offer refunds to unsatisfied customers. Either accept the negative reviews, apologize for your policy decision, and move on, or rethink your policy, because UX extends to the sales process. This customer may be rude, but name-calling and public call-outs don't strike me as a professional response. As others pointed out, they definitely spent more than $300 publishing this post. |
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