[prolways]

Isn't using "them/they" in the singular to avoid gendered pronouns still considered grammatically incorrect?

If gendered pronouns are such a big issue why is there no effort to make a lasting official solution by updating the standards of English? I know most of my school teachers would not have let me written "they/them" in this situation. Have things changed and "they" is now acceptable?

I think the only correct solution available today which sounds decent at all is to say "the user".

[rsynnott]

> Isn't using "them/they" in the singular to avoid gendered pronouns still considered grammatically incorrect?

No. Singular they has never been grammatically incorrect. The frequency of its use has simply varied throughout the years. For what it's worth, singular they seems to predate gender-neutral 'he' in written English.