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by sborsje
4580 days ago
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When flying with Iceland Air a couple of months ago (AMS -> NYC), I was surprised how incredibly smooth the whole check-in experience was. I thought I would get into trouble, because I was carrying both a backpack and a guitar (MONO Vertigo softcase), but literally nobody asked me about it. |
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Meanwhile, in the rest of the world, you typically get one bag checked in as part of your ticket. So there's no economic incentive to try and shove half your possessions into a small overhead compartment.
Then it gets sillier when they gate-check the luggage anyhow. To deal with the problems caused by not checking luggage "for free", they are ... checking a random selection of luggage at the gate. In a less efficient manner. In a way that slows boarding.
The most amazing part is that this situation has now totally inverted the order of boarding. It used to be that boarding last or near-last was a privilege. Who the hell wants to sit in a cramped plane for even longer? Now it's a curse.
Small changes can have surprising consequences.